Routine rental inspections are a standard part of renting in Australia — most tenants will have two to four per year. Knowing what is checked, how to prepare, and what your rights are will make them far less stressful.
What landlords and agents are actually checking
A routine inspection is not a white-glove test. Property managers are checking a few things:
- General cleanliness: Is the property being maintained at a basic standard? Excessive mess, rubbish, or hygiene issues are red flags.
- Damage: Is there any damage to walls, floors, doors, or fixtures beyond normal wear and tear?
- Maintenance issues: Are there any repair or maintenance matters that need attention? Good property managers will note these and follow up with the landlord.
- Occupancy compliance: Is the property being used as a residence as agreed? Is there evidence of undisclosed additional occupants or pets?
- Garden and outdoor areas: Is the garden in a reasonable condition?
What property managers cannot do
Property managers have the right to inspect; they do not have the right to invade your privacy. They:
If a property manager exceeds these boundaries, document it and raise a formal complaint.
- Cannot open drawers, wardrobes, or storage areas without your permission
- Cannot photograph personal belongings, documents, medication, or family photos (though they will photograph the general state of each room)
- Cannot conduct inspections more frequently than the legislation permits (usually 4 times per year, with some states allowing more in the first three months)
- Cannot enter without giving the legally required notice (7–14 days in most states)
- Cannot conduct inspections outside of reasonable hours (typically 8am–6pm weekdays, 9am–5pm Saturdays)
Practical preparation checklist
On the day before or morning of the inspection:
- Kitchen: Clean benches, stovetop, and sink. Empty the dishwasher and put dishes away. Clean the oven if it has visible grease.
- Bathroom: Scrub the toilet, basin, and shower. Remove soap scum from tiles. Clean mirrors.
- Floors: Vacuum carpets and mop hard floors.
- Clutter: Tidy each room. You do not need to stage the property — a lived-in but tidy home is perfectly acceptable.
- Outdoor areas: Mow the lawn if it is your responsibility and it is overdue. Remove any accumulated rubbish from the yard.
- Maintenance issues: Make a note of any repair items you want to raise — an inspection is a good opportunity to flag these formally.
Using the inspection to your advantage
Routine inspections are not just something to survive — they are an opportunity to document the condition of your home and raise maintenance concerns in a format that creates a written record.
Before the inspection, prepare a short written list of any outstanding maintenance issues. Hand it to the agent at the inspection or send it by email immediately after. This creates a timestamped paper trail showing you reported the issue — which matters if you ever need to dispute a bond claim or show you acted responsibly.
If there are any pre-existing issues the agent may flag (a mark on the wall that was there at move-in, a worn area of carpet), pull up your condition report and photos and mention them proactively. 'This was noted in my ingoing condition report — please reference photos taken on move-in day' is a much better position than being surprised by a claim at the end of your tenancy.
What to do if the inspection report raises issues
Most property managers provide a written report after an inspection. If the report notes issues:
- For legitimate issues (genuine cleaning or maintenance concerns on your part): address them promptly and confirm in writing that you have done so.
- For issues you disagree with (things marked as damage that are fair wear and tear, or conditions misrepresented): respond in writing immediately, referencing your condition report and move-in photos. Do not let this go unaddressed — inspection reports can be used in bond disputes.
- For maintenance items the landlord should fix: follow up in writing if the agent does not act within a reasonable timeframe after the inspection.
