⚠️When things go wrong

Landlord harassment — repeated unlawful entry, threats, excessive contact, deliberately interfering with your enjoyment of the property — is not just…

Discovering cockroaches in the kitchen, mice in the ceiling, or termites in the walls is bad enough.

If you are experiencing domestic or family violence, you can end your tenancy quickly and without paying break lease fees.

Receiving an eviction notice is alarming — but it does not mean you have to leave.

A burst pipe at midnight, a gas leak on a Sunday, no hot water in winter — urgent repairs cannot wait for office hours.

Property managers sit between you and your landlord, which can make disputes particularly frustrating — you are not dealing with the decision-maker directly,…

Every other mainland Australian state has a tenancy tribunal — NCAT in NSW, VCAT and RDRV in Victoria, QCAT in Queensland, SACAT in South Australia, NTCAT in…

Queensland handles rental disputes differently to every other state.

If you rent in New South Wales and cannot sort a dispute out with your landlord or agent directly, the next stop is usually the NSW Civil and Administrative…

For years, the main route for a Victorian renter with a bond dispute or a broken heater was the Victorian Civil and Administrative Tribunal (VCAT).

Australian law sets minimum standards for rental properties — and if your rental does not meet them, your landlord has an obligation to bring it up to standard.

A negative rental history — whether from a dispute, a debt, or a listing on a tenancy database — makes finding a new rental genuinely harder.